Privacy Policy

House B

Last updated: February 2025

This Privacy Policy (the “Policy”) describes how Maison B collects, uses, stores, and protects the personal data of individuals who visit our website www.maison-b.ch, interact with us on our social media pages, book a treatment, or contact us by any other means.

By accessing our website or services, you acknowledge that you have read and understood this Policy and agree to the processing of your personal data in accordance with it.

If you do not agree with this Policy, we ask that you refrain from using our online services.

1. Data Controller

Maison B
Dr. Burgener Laboratory Switzerland
Rue du Midi 12
1003 Lausanne, Switzerland
www.maison-b.ch

Maison B acts as the data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and the Swiss Federal Data Protection Act (nLPD).

2. Personal data we collect

We may collect the following types of data:

  • Personal information: last name, first name, mailing address, phone number, email address.
  • Booking and payment information: date and type of treatment booked, billing information (processed through a secure service provider).
  • Communication data: messages sent via our forms, emails, or social media.
  • Browsing data: IP address, device type, pages visited, cookies, and similar technologies.
  • Health or wellness data: only if you voluntarily provide it in connection with a service (e.g., allergies, contraindications, treatment goals).

3. Purposes of the processing

  1. Your data is used to:
  2. Manage your appointments and treatments
  3. To provide you with our services (beauty, wellness, biological testing)
  4. Responding to your inquiries or requests for quotes
  5. Manage billing and payments
  6. Send marketing communications (if you have consented to receive them)
  7. Improve our website and services through cookie analysis and statistics
  8. Comply with our legal and regulatory obligations

Legal basis for processing

The treatment is based on:

  • Performance of a contract (reservation, service)
  • Your consent (newsletter, optional analyses)
  • Our legitimate interests (website security, service improvement)

4. Cookies and Similar Technologies

Our website uses cookies to enhance your experience, track traffic, and personalize content.

You can configure your browser to block non-essential cookies or withdraw your consent at any time.

Cookies necessary for the website to function properly are enabled by default; statistical and marketing cookies require your explicit consent via the banner displayed during your first visit.

5. Disclosure of Your Data to Third Parties

Your data may only be shared with:

  • To our technical service providers (web hosting provider, payment processor, appointment scheduling provider) located in Switzerland or the EU
  • To the competent authorities, if required by law
  • To our marketing partners only with your consent

We do not sell or rent your personal data to third parties.

All of our subcontractors are contractually obligated to protect your data in accordance with standards equivalent to the GDPR and the nLPD.

6. Shelf life

We retain your personal data:

  • For as long as necessary to provide our services
  • For as long as required by law (accounting, legal obligations)
  • Or until you withdraw your consent

The data is then securely deleted or anonymized.

7. Data Security

Maison B implements appropriate technical and organizational measures (encryption, access controls, backups) to protect your data against unauthorized access, loss, disclosure, or alteration.

However, since no system is completely secure, we cannot guarantee absolute security.

8. Your rights

In accordance with the GDPR and the nLPD, you have the following rights:

  • Right to access your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Right to withdraw your consent at any time

Exercising Your Rights

To exercise these rights, please write to us at: moments@drburgener.com

We may ask you to provide proof of identity before we respond.

9. Sharing with social media and third-party websites

Our website may contain links to third-party websites or social media platforms (Facebook, Instagram, LinkedIn, etc.).

Maison B is not responsible for the processing of your data on these platforms. We recommend that you review the privacy policies of these services before sharing your information.

10. Sending newsletters and marketing communications

You can choose to receive our newsletters, which include:

  • Wellness and beauty tips
  • Special offers and events
  • News and updates from the center

You can unsubscribe at any time by clicking the link in each email or by contacting us directly.

11. International transfers

If certain data needs to be transferred outside of Switzerland or the European Economic Area, Maison B will ensure that the destination country provides an adequate level of protection or will implement standard contractual clauses approved by the European Commission.

12. Changes to the Policy

Maison B reserves the right to modify this Policy at any time.

Any updates will be posted on our website along with the date of the last revision. We encourage you to check the website regularly.

Your continued use of our services following publication constitutes acceptance of the changes.

13. Contact

If you have any questions or requests regarding the protection of your personal data:

Maison B
Rue du Midi 12
1003 Lausanne, Switzerland
???? moments@drburgener.com
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